You also have the option to opt-out of these cookies. Connect to your second DSL Internet connection on your computer for Ethernet or WiFi. This category only includes cookies that ensures basic functionalities and security features of the website. What is DSL and ADSL? Sometimes, the reason why a DSL connection won’t work is the incompatibility of the modem with the Internet service provider’s requirements. Often, this by itself is enough to fix a DSL connection problem. To do this, unplug the power cord from the DSL modem, wait about 30 seconds, then plug it back in. Solving problems that primarily crop up in DSL modems, is a simple enough exercise. Copyright © Menu. Troubleshooting. Tonight our internet connection went down. More often than not, the problem lies there. ... Connect additional computers to your DSL Internet. i had the same issue with my internet last night . Make sure that any devices connected to the router (like TVs, computers, gaming systems, etc.) Test #2. Most come with a reset button. Manage your repair appointment . Also, check the Ethernet connection light indicator. Check the router lights to see the status of the connection. We'll assume you're ok with this, but you can opt-out if you wish. If it does, there is a problem with the router and it may need to be repaired or replaced. DSL stands for Digital Subscriber Line—a connection that uses copper telephone lines and taps into unused phone frequencies. Close all applications including any firewalls and anti-virus software. Well, if you are facing such doubts, then read this article on ADSL vs. DSL modem, to clear your confusion. Our site includes quite a bit of content, so if you're having an issue finding what you're looking for, go on ahead and use that search feature there! These cookies do not store any personal information. If you have to set the connection up yourself, or fiddle with it afterwards, follow these steps: Solutions to Your DSL Connection Problems. Get hold of the manual provided by the manufacturer and check the connections. Turning the modem off and back on causes it to re-synchronize the DSL signal and the network connection to your computer. There are three connectors on the DSL modem. Update the driver software by running the installation CD and reinstalling the appropriate driver. We provide informative and helpful articles about the outlook for IT jobs throughout the U.S. If you have not reset your router yet, turn off your computer and unplug the … Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Troubleshooting problems in guitar amps or in car audio systems is just a matter of cross checking the connections and searching for defunct components. Windows 8.1 detects an Internet connection if one exists, so you may not have to do a thing. Before you decide to call up your Internet service provider, to solve your DSL (Digital Subscriber Line) connection problems, you might want to check your modem first. We hope you are enjoying TechSpirited! For help setting up your dial-up service, see Creating a Manual Dial-Up Connection. Flash drive problems can be resolved through certain simple changes in the internal settings. Connection problems can be due to a variety of reasons—problems with the website, your device, the Wi-Fi router, modem, or your Internet Service Provider (ISP). Fix Modem Drivers problems. Next, plug it directly to the … Check your cables. If you are using a router, you might want to check its connection with the modem, for any problems. The problem might be a hardware or software related one. Connect computers to your DSL internet Find tips for adding computers to your DSL network. … Very important: the DSL modem MUST NOT be connected to a filter at any time. We suggest you remove and re-plug the phone cable into the DSL modem and the wall jack to ensure the cable is plugged in securely. Symmetric DSL (SDSL) - This connection, used mainly by small businesses, doesn't allow you to use the phone at the same time, but the speed of receiving and sending data is the same. Ethernet light reflects the connectivity of your DSL modem to your PC. If you want to make your DSL faster one of the easiest things you can do is to combine it with another connection. Open Wi-Fi settings. If the DSL status light is red, there is a problem with the telephone line that connects your computer to the Internet. Plug in loose connections properly and try connecting to the Internet after restarting your computer. If any information was unclear, or the information you were seeking was not provided, please let us know! Necessary cookies are absolutely essential for the website to function properly. Read now. Take a look on the back of the router and make sure that the cable coming from the wall has been plugged into the white Ethernet/WAN port. Read on to learn about the more common modem drivers problems, and how you can fix these problems quickly and safely. Power-cycle the DSL modem. These cookies will be stored in your browser only with your consent. We also use third-party cookies that help us analyze and understand how you use this website. Turn off your modem and wireless router (if applicable) for 30 seconds Many times, this will jump start your service and you should be able to connect to the Internet again. Try moving the DSL modem along with its power supply and phone cable to … This method is also effective and applicable if you are being annoyed because the CenturyLink DSL keeps disconnecting. are plugged into the yellow LAN ports. I … Once done, both the DSL and the internet lights will turn red – you just have to wait for 2 to 3 minutes and it’ll be restored. But opting out of some of these cookies may have an effect on your browsing experience. Make sure that the phone jack is connected with such a filter. Wired/Wireless router. There are several indicator lights on a modem, that show the status of its connections. Learn more. Copyright © Tech Spirited & Buzzle.com, Inc. All rights reserved. Click below to see basic instructions, or view more detailed instructions on our modem reboot page. Remember, if you have to get connected now, your DSL service includes 20 free hours of Dial-Up service. If you have TV service with Verizon, be sure the coax is screwed in. Sometimes, the reason for a DSL modem problem may be loose or ripped connections. In some cases, it may even be the result of wrong connections. Search. Connecting a Router to a Modem: Connect one end of the coaxial cable to your cable wall outlet. It builds connections through phone lines. Check these three connectors: Electrical connector for plugging in the cable from the adapter. What you have to do is restarting the modem. This article is going to shed some light on the technology, in this powerful little box this article is all about rebooting and resetting the modem, making sure you understand the impact on your internet connection and wireless devices before rebooting or resetting are important. Although the service is provided with a telephone service, you do not need a phone line to connect to the internet. The cable should ‘click ‘when it is pushed into place. Sometimes, simply resetting a modem can solve your problem. How to update your credit card information online, Email configuration tool (Outlook & Outlook Express), How to create a manual dial-up connection to EarthLink, https://myaccount.earthlink.net/cam/passmain.jsp. Just turn off the modem and then turn it on again. Maybe the answer to faster internet access is easy, maybe it's not. If your modem isn't working right, or you accidentally messed up some of the settings, you may decide you need to completely reset your modem to its default settings. 5. If you connected your broadband DSL modem via USB you will need to install USB drivers for your broadband DSL modem. But, sometimes DSL just isn’t fast enough. I did the usual steps of restarting the modem, waiting awhile, restarting my computer and the modem, and then trying to connect directly to the modem from my computer with an ethernet cable. For example, if your Wi-Fi Access Point (AP), cable, or DSL modem are unplugged you're not going to connect with anything. DSL is supposed to be a type of high-speed Internet connection. AT&T has you covered with Troubleshooting & repair support and customer service. Within a few minutes the DSL modem should be ready to connect. Learn how to troubleshoot your DSL internet equipment and service. First Switch Off every thing. To troubleshoot any DSL problem effectively, you need to diagnose the root cause. Plug the green cord's end into the modem's green cord slot, the other into the phone jack. Make sure they are properly plugged in and there is no gap between the outlet and the connector. If you have a router, disconnect the Ethernet wire from the data port. If it is red, that means there is a problem with the modem’s connection with the computer. If you're having trouble connecting to the Internet, try one of the solutions below: Visit Home Networking Troubleshooting Tips to troubleshoot your wireless router to regain Internet connection. The computer, the Router, and the Modem, every thing Off. If you have been experiencing connectivity issues after a power-outage, power cycling will most probably fix the issue. Rate-adaptive DSL (RADSL) - This is a variation of ADSL, but the modem can adjust the speed of the connection depending on the length and quality of the line. Here are some tips to help you out. Connect the power cord into an outlet, and then wait for a few minutes for the Internet light on the router to turn orange. Make sure Wi-Fi is on. Read the article to learn how to troubleshoot such problems. This post puts light on diagnosing…. Learn more. This simple trick is useful because, by the time you restart the modem, the setting will be back to normal. If none of the above suggestions work, it is best to call up your Internet service provider, for professional help in the matter. Solutions to Your DSL Connection Problems. My all-time favorite failure … Click HERE(FIX) for help installing USB drivers for your broadband cable modem. If you've tried the solutions above, but still can't connect, try using a different computer to chat online with a live EarthLink representative at: support.earthlink.net/chat. var clientDate = new Date();document.write(clientDate.getFullYear()); Modem driver problems, although pretty common, are easy to resolve. If your DSL modem is not connected to your PC, the light will not turn on and you will need to check the Ethernet cable between your PC and your DSL modem to fix it. [CDATA[ If it isn’t there, make sure that you get it installed. It provides online services through the same network as that of telephone lines. What is DSL Internet Connection Meaning? This may seem like a useless suggestion, but restarting your … You may need to replace the cable if it is no longer functioning properly. Check your modem’s connections. It stands for Digital Subscriber Line. Here's how to tell. This website uses cookies to improve your experience while you navigate through the website. If using Ethernet for your second DSL line, you’re going to connect an Ethernet cable between the DSL modem and your network card. Simple Fixes: Restart your computer. Drivers are programs that communicate with the modem, at a hardware level. “The ‘Sync’ light on the modem (may also be labeled “SYNC/PPPoE” , … Support. It is mandatory to procure user consent prior to running these cookies on your website. Read now. Aren't they the same thing? Check, if the Ethernet cable line is connected properly. Your feedback will help us improve this service. EarthLink, Inc. All rights reserved. Next, select Show available networks, and if a network you expect to see appears in the list, select it, then select Connect. 6789 Quail Hill Pkwy, Suite 211 Irvine CA 92603. See if you can use the Wi-Fi to get to websites from a different device. One way of verifying, if the router itself is the culprit of your trouble, is to connect the modem directly into the computer Ethernet port and see, if the connection works. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. But before you do, it's always worth trying to simply reboot your modem first. Get in touch with us and we'll talk... A DSL modem is the connection between your home computer and the telephone line, through which the Internet service is provided. Configuring Windows 8.1 to connect. Filters are added to prevent the clash between the internet connection and phone calls. Check Modem Lights. If the cable you’ve used to connect your modem to your phone jack is frayed or … // ]]> Well, we're looking for good writers who want to spread the word. Deals Wireless Internet TV Prepaid Business. You may need to get it replaced. Would you like to write for us? Skip Navigation. CenturyLink DSL Light Red – Your modem gives you access to the web. Check the DSL “Sync” light. This website uses cookies to improve your experience. The light should turn green in a few seconds. Learn more about the career in IT you’ve always wanted, or find new tips to further your technology career. Select Start > Settings > Network & Internet > Wi-Fi. How to Fix Cable/DSL Internet authentication (password). 1. Power-cycle the router and modem – unplug the cables, wait for couple of minute and then power on the modem followed by the router. This simple trick might solve the problem for you. Check for outages Find out if … If you're having trouble connecting to the Internet, try one of the solutions below: Check Connection. Do this either with the built-in adapter or the USB adapter you got. Try the following steps to help narrow down the source of the problem. If there is no significant problem with the modem, … Two reasons your Wi-Fi is slow, and how to fix things. try rebooting the router and check the modem connection . It spots Wi-Fi or a connected DSL or cable modem and does the right thing. Connect the modem to a computer with a yellow Ethernet cord. Equipment. the cable which is coming from modem to router unplug the cable from router and connect with computer and reboot computer and modem and see if the modem … //