Round the weight up. Let the seller know how they can help resolve the problem. We have a simple three-step eBay Buyer Protection process to assist you in case something goes wrong with a transaction. Buyers look at the label and if it says $5.00 they don't want to be charged more than $5.00. They chose Parcel Select which was more than the Priority. The FTC has documented the check overpayment scam since at least 2004, but it appears to have made a comeback in recent weeks. But if the overpayment is more than $5, I would issue a partial. It is not separated anywhere. I ordered from their website a few days ago. Because [A] I wouldn't necessarily discourage someone from selling higher priced items as long as they know what they're doing, and [B] I have an (un)healthy fear of the ptb. Issuing Refunds to eBay Buyers Has Become Problema: by: Marie : Mon Aug 6 01:53:23 2018: Like others have reported here I too have recently had the need to process a partial refund to a buyer. Was trying to sell an item. Free delivery for many products! Share best practices, tips, and insights. I think the main concern is that eBay will carpet sweep everything as you say, and just go for a round 20%, even when it doesn't apply, therefore charging buyers more than they need to pay, making the price look very unattractive and overpaying taxes to HMRC. FYI, eBay charges a fee of 9-12% depending on the value of the item sold and we haven’t even taken into account the seller’s margin, payment processing and shipping fees involved. Find many great new & used options and get the best deals for Nissan Elgrand e50 at the best online prices at eBay! The shipping company tries to deliver the package but isn't able to. Five reasons NOT to start overpaying a mortgage now... and why you should still try to get it cleared early. If you receive too much money from a credit card … Buyer Overpaying....help! If a sale on Etsy is taxable and paid for through Etsy's payment program, they do charge a payment processing fee for the amount they charge the buyer for Sales tax. Advertisement. You receive a fake email or message from PayPal, stating that their payment will ‘only go through’ when you send the tracking number of the shipment. You still have the option of changing the shipping as long as it isn't a lower form of service from what the buyer paid for. Give support, share information, and connect with fellow members. Weigh everything together. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Apr 14, 2015 7:25:06 PM. Be careful – overpaying for an item can be a sign that something isn’t quite right! I hope your listing didn't mention, ' no returns accepted. ' I have serial # but who needs the headache... You can cancel and refuse to sell the item to the buyer but it will leave you up to a defect and a possible negative but it may very well be worth it not to potentially lose a valueable item to a scam. Blocking a buyer on eBay. Or if a buyer purchases two items listed on eBay.ca from the same seller, one priced in Cdn$ the other in US$. The line for an apology are THAT way ----> 2) There was no reason to do so - eBay acted out on its own without consulting sellers. … Yeah, a brand spanking new seller, high-dollar item, "newbie" buyer ID leaving feedback for a 2K item, wanting overnight shipping, and overpaid for the item? Buyers and sellers also can't share contact information, including email addresses and phone numbers, prior to completing a transaction on eBay. Find many great new & used options and get the best deals for STOP OVERPAYING! It’s automatic and covers your purchase price plus original shipping on eligible purchases*. But of the almost 200 million users, a large percentage of eBay buyers pay more than necessary on items just because they're not aware of the tricks (of which there are many). Seller-Buyer Chats. If you’re having a problem with a buyer because they’re not following our rules, let us know and we’ll look into it. 9,211 Views Buyer Overpaying....help! At that point, I email the seller to let them know I may be a combined shipping candidate. eBay Promoted Listings is a pretty simple advertising scheme. eBay does not care where you ship from, or even if you use tracking...but if you DON'T use tracking you will lose every "item not received"case that is filed (and some buyers will see that you can't track the package and automatically file a case to get a full refund). eBay item numbers: 0000 & 00000 Community Q&A Search. Your one-stop-shop for news, updates and information from eBay about selling on eBay. PayPal requires an online-viewable delivery signature. By Rachel Rickard Straus, Financial Mail On Sunday. Imagine pretty much anything you could ever want – there will be someone selling it on eBay.. Then again, if the buyer requested overnight shipping, they must be in the US. Can I break it off? eBay won't adjust the FVF if you issue a partial refund either. That includes the item and the box you plan to ship it in, along with any necessary packing materials. So, if for example the total of the combined items was $50, and you refunded $64, then your buyer has a negative eBay … {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. No thanks. Buyer overpays for an item A popular scam involving cashier’s checks has been known to crop up in relation to eBay transactions. eBay sellers have control over who can bid on and buy their items. This transaction is raising flags for me too because of his offer for overnight shipping. Shipping materials also cost money too. Ebay Overpaying; If this is your first visit, be sure to check out the FAQ by clicking the link above. In what has become an all too common scenario, yet another eBay sports car buyer has met with a dealer's refusal to sell a car bought in a no-reserve auction. (Date) (buyer ID) purchased & paid individually for 2 items. Am I supposed to refund them the shipping difference? Should I? There is no history on this buyer, first purchase. Appeal eBay's decision about a return or missing item for buyers If you don’t agree with our decision after we stepped in to help resolve an issue between you and a seller, you can appeal by providing new information within 30 days of the case closing. The scam seller will offer to ship the car and that there is no risk of fraud due to the “escrow” service (purportedly eBay, PayPal, or another service). You control is completely. Buyers really hate to overpay shipping even though they don't realize that both ebay and paypal take money off the top. With it, you get free protection of up to $1,000.00 USD on your purchases. You need to dig deep into the bag tricks used by big bidders. The buyer monitors the online tracking information and notices that the shipper couldn't deliver the package. Then a few days later I get a message from the buyer saying he wants the item delivered and he'll pay cash on delivery. NEW SELLER + 0 FEEDBACK BUYER + HIGH VALUE ITEM + BUYER NOW WANTS IT OVER NIGHT = SCAM ALERT! Please include at least one social/website link containing a recent photo of the actor. eBay Mobile TV Spot Submissions should come only from the actors themselves, their parent/legal guardian or casting agency. While its understandable for a company to want to make money - you dont expect as either a buyer or a seller to be shaken down (like the mafia or a common street thug). Because eBay has NO skin in any part of the transaction EXCEPT for money - it doesnt care about the seller - or anyone else for that matter, just themselves. Buyer also offered to pay extra for overnight, on a lens of this weight, that's expensive, really have a funny feeling about this. This is just too good, you can't make this stuff up. However, if you and the seller are working on a solution, you don’t need to ask us to step in as soon as the 3 business days are up. The buyer protection plan is part of eBay's refund policy that gives you full money back on purchases of $25 or more if you have been a victim of fraudulent activity and have reported the matter through the eBay Resolution Center. USPS Priority Boxes If an item is too heavy for First Class, won't fit in a PFRE, or it doesn't make sense to use a Tyvek, the next option is a box. {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. If the overpayment is more than a dollar or two, then a refund would be in order. Cashier’s Check Overpayment Scam Sellers advertising online are defrauded by "buyers" who pay with cashier's checks made out for amounts in excess of … 2 min article; Report an issue with a buyer. After that, you can ask us to step in. Most of my folks pay pretty quickly. Do what you would hope a seller of yours would do. Sellers on eBay are not able to offer a competitive price because of the high fees that are charged when a transaction is made. Buyer's options were Parcel Select and Priority Flat Rate Padded envelope. Overpaying for the deal — Enter the Buyer’s Remorse. USPS Credits Seller for Overpaying Priority Shipping By: Reader: ... but I missed on that one to the tune of two ounces and charged the buyer and paid for six pounds while my package came in at 4# 15 ounces). A dishonest buyer searches for iPhones for sale on eBay, specifically looking for a seller with little or no feedback. ? It's a great deal for Skype, and a ridiculous one for eBay. A legitimate buyer won't overpay you for an order. Here's how you can protect yourself as a buyer: Open a case. Overpayment scams work by getting you to ‘refund’ a scammer who has sent you too much money for an item you are selling. Unfortunately, there are some STUPID people who believe that buyers are supposed to pay only exact postage, and sellers are supposed to eat all of the other costs. This evening the rumors increased, and as of a few minutes ago, it's now official that eBay is vastly overpaying for Skype. Offering to buy or sell outside of eBay policy | eBay 561299224995 54cfcd69-334e-4b8e-8a87-ee6a7e69a705:176d9d1c20a 19997 Share best practices, tips, and insights. Most sellers will quickly help you, but if you are not happy after a few days you can easily refer the case to eBay. eBay’s Buyer Protection scheme doesn’t count on motor vehicles – so, there’s nothing to stop an unscrupulous seller ‘doing a runner’ if you’ve paid out in advance for a car. eBay's transition to taking over payment processing from PayPal is proving challenging, and not just for sellers. The buyer makes an over payment by mistake; The buyer really wants the item and is willing to be generous; What to do: If a buyer offers to pay more than the asking price, sellers should immediately be on guard. That's way too many warning signs to ignore. For example, they may ask … USPS Priority Boxes If an item is too heavy for First Class, won't fit in a PFRE, or it doesn't make sense to use a Tyvek, the next option is a box. I do hope they … Ok...understand a bit now...so you set your auction price at X and then added the 30% and arrived at the BIN price of X which brought it close to the retail price. If you sold something on eBay and feel your buyer is misusing the returns process, report it. Provide a customer-friendly return policy so the buyer doesn't feel like they need to make up a reason for returning the order. Just ship it with exact same care and postal add-ons as you would have if it had sold to a buyer with 1000 feedback. The buyer reroutes the package so they can file a complaint that they never received it. To start viewing messages, select the forum that you want to visit from the selection below. Are you absolutely positive the money is in your PayPal account? Add New Question. Hi Expaik...the idiosyncrasies of the English language at play here...I was referring to Mrs C and I and was not trying to group you into that (ourselves was meant to be generalized)......please keep the compliment though! To determine if your item is eligible, look for PayPal Buyer Protection in the Seller Information box on the View Item page. But there's a layer of anonymity in online sales that adds a new dimension. As you see on Ebay, you can buy a couple 40% halves at about melt, well 8 cents over like I just did. You can block individual buyers or set buyer requirements based on specific criteria. By Matthew Humphries. Submissions without photos may not be accepted. When you’re shopping on eBay, look for items that are covered by PayPal Buyer Protection. When an auction on eBay ends, the buyer enters a contract with the seller, promising to pay for the item. Copyright © 1995-2021 eBay Inc. All Rights Reserved. Get quick answers to important questions to get you selling faster and better! Are you planning on relisting it again right away or ....? Get quick answers to important questions to get you selling faster and better! So your buyer would see a 2% deduction of $64 from its eBay Bucks. One of the best ways to ensure you and your buyers have an easy shipping experience is by pricing your postage right the first time. I had no problem at all processing the refund from the original buyer payment transaction in PP. Asking the buyer to mark the package return to sender makes it easier on them to get the item back to you without having to do any work, print a label, or worry about anything. Regardless of how the buyer pays, payouts are consistently initiated Monday through Friday, within 2 business days of order confirmation. 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